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Consumer Protection Authority

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Consumer Protection Authority

The official page of the Consumer Protection Authority on GOV.OM includes an overview of the Authority, its administrative structure, key services, documents, news and contact information.

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Submit a Complaint to the Consumer Protection Authority

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Documents

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Regulations and decisions

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Laws and legislation

  • Anti-Commercial Fraud Law

    Implementation of the unified system for combating commercia...

    pdf, 8622 KB
    Jan 26, 2025
    Laws and legislation

  • Consumer Protection Law

    Provisions of the Consumer Protection and Consumer Rights La...

    pdf, 276 KB
    Jan 26, 2025
    Laws and legislation

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About The Authority

About The Authority

The Consumer Protection Authority works to protect the rights of consumers by ensuring access to high-quality goods at the lowest prices, monitoring the Omani market and encouraging competition while preventing monopolies to provide a fair environment. It also sets policies to protect consumers from commercial fraud and unethical  practices.

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"Today, the consumer is the cornerstone economy Protecting consumers and ensuring access to quality services at fair prices are key components of global economic reform . The Authority is committed to implementing policies and mechanisms that aim to ensure a strengthening legislative, regulatory ...

- Sulayem Al-Hakmani, Chairman of the Authority

Contact Information

Location Information

Location Information

Our Management

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H.E Sulayem bin Ali Al-Hakmani

Chairman of the Consumer Protection Authority

Dr. Ali Al-Qalhati

Vice President for Administrative and Financial Affairs

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